Product Exchange Policy

  • Vedazone offers exchange of Products in case of Receipt of damaged/defective goods.
  • In case a customer receives damaged or defective goods, the same can be returned with a request for exchange/refund within 3 days of receiving the goods. It is advised to the direct seller / customer to refuse accepting the goods if they are damaged/spoilt at the time of delivery.
  • The customer must mail the picture/video of the damaged goods to [email protected] in order to make the goods qualify as damaged/defective.
  • The customer must return the good as per the Return policy, on the fulfilment of which Exchange/refund shall be initiated.
  • Company shall not be responsible for any damage of goods of which the request is not received within the stipulated…